You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods, or in the case of partial deliveries, the last goods.
To make use of your right of withdrawal, you must send us
Alan Electronics GmbH
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Exclusion of revocation
The right of withdrawal does not apply to distance contracts
- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature
The right of withdrawal only applies to consumers within the meaning of §13 BGB (any natural person who enters into a legal transaction for a purpose that is neither commercial nor self-employed.
Consequences of revocation
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking the condition, properties and functioning of the goods."
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form.)
Alan Electronics GmbH
I (*) hereby revoke the contract concluded by me for the purchase of the following goods :
Ordered on (*)/received on (*) (if available Invoice number) Name of consumer(s) Address of consumer(s) Signature of consumer(s) (only in case of paper communication) Date (*) Delete where inapplicable.