Delivery will be made to the desired delivery address within Germany. The indication of delivery times is non-binding, unless a delivery date has been bindingly promised. If an item is not available despite an availability notice, we will inform you.
We reserve the right to make a partial delivery if this appears advantageous for a speedy processing. In this case, the subsequent delivery will be free of shipping costs. If the customer expressly wishes the delivery to be split up, the shipping costs for each partial delivery will also be charged. The flat-rate shipping/packaging charge is 5.95 euros or 17.61 euros (5.95 euros + 11.66 euros cash on delivery fees) in the case of cash on delivery orders (including VAT).
For orders with a net value of Euro 300 or more, we will pay all shipping costs to your destination in Germany (also applies to collective orders). In the case of collective orders, order processing and any returns will be handled by the collective orderer. The minimum order value is 29.90 EURO for end customers. For resellers, we charge a small order surcharge of Euro 10,- net for an order value of less than Euro 100,-.
Please report any loss or damage in transit to the carrier immediately. Please have the complaint certified before accepting the goods (statement of facts by parcel service, post office, forwarder). This also applies to damage where the contents are damaged despite proper packaging. We will take out transport insurance for you. In the case of SVS/RVS prohibited customers, we ask for corresponding information. Our terms and conditions of business and delivery apply.